Refund policy

Return & Refund Policy

We appreciate your purchase and strive to ensure your satisfaction. Please read our return and refund policy carefully before initiating a return.

Return Window

Our return policy is valid for 30 days from the date of purchase. If more than 30 days have passed, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns

To be eligible for a return:

• The item must be unused, undamaged, and in the same condition as when you received it.

• It must be returned in its original packaging.

• A receipt or proof of purchase is required for all returns.

Refunds (If Applicable)

Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund—approval or rejection.

If your return is approved:

• The refund will be processed automatically to your original method of payment.

• The credit may take a few business days to reflect in your account, depending on your payment provider’s processing time.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Recheck your bank account.

2. Contact your credit card company—it may take additional time before the refund is officially posted.

3. Contact your bank, as processing delays may occur.

If you’ve completed these steps and still haven’t received your refund, please contact us at ecommerce@swiftgreenfilters.in.

Sale Items

Only regular-priced items are eligible for refunds. Unfortunately, sale or discounted items cannot be refunded.

Exchanges (If Applicable)

We only replace items that are defective or damaged. To request an exchange for the same item, please email us at ecommerce@swiftgreenfilters.in and send the product to the address below.

Return Shipping Address

Swift Green Filters India
P 50, Jakkasandra Industrial Area,
Opposite Honda Motors Gate No. 7,
Malur Taluk, Kolar,
KARNATAKA – 563133, India

Shipping Costs

• Customers are responsible for paying their own return shipping costs.

• Shipping charges are non-refundable.

• If a refund is issued, the return shipping cost will be deducted from the total refund amount.

Please note:

• Shipping times for exchanged products may vary depending on your location.

• For returns valued over ₹8000, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of returned items without tracking.

Disclaimer

Swift Green Filters India manufactures a wide range of water filtration solutions, including shower filters, under-sink filters, multi-stage water filters, scale filters, and whole house filters.

We confirm that all Swift Green Filters products are independently designed and manufactured. We are not affiliated with, sponsored by, or endorsed by any third-party companies whose names, trademarks, or part numbers may appear on our website or packaging. Such references are used solely for compatibility and identification purposes.

We strongly recommend that customers review product specifications and compatibility details carefully before making a purchase to ensure they meet their specific water filtration needs.

Swift Green Filters is a fully independent brand committed to delivering high-quality, reliable water filtration products that enhance water quality and customer satisfaction.

For questions, assistance, or support, please contact us through our official website: https://swiftgreenfilters.in

Limitation of Liabilities:
Swift is not responsible for damage caused by installation or equipment errors. The maximum liability is two times the cost of the product.